–Introduction

Welcome to Citaldoc.com, a medical guidance platform powered by artificial intelligence (AI) agents. Your privacy and the security of your data are of utmost importance to us. This Privacy Policy describes how Citaldoc.com (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our services. By using Citaldoc.com, you agree to the collection and use of information in accordance with this policy.

Key Principles

– **Data Minimization**: We collect only the minimum amount of data necessary to provide our services.
– **Transparency**: We are transparent about how we collect, use, and share your information.
– **Security**: We employ stringent security measures to protect your data.

Information We Collect

– **Personal Information**: We do not store sensitive patient data on our servers. All sensitive information is stored locally in your web browser and can be deleted by you at any time.
– **Non-Personal Information**: We may collect non-personal information such as browsing data, cookies, and web analytics to improve our services.

How We Use Your Information

– **Service Delivery**: To provide personalized medical guidance and support for medical professionals.
– **Improvement & Development**: To enhance our platform’s functionality and user experience.
– **Communication**: To send important notifications about changes to our services, policy updates, and relevant promotions.

Data Storage and Security

– **Local Storage**: All sensitive patient data is stored only in the web browser used by the user.
– **User Control**: Users have full control to delete their data at any time directly from their web browser.
– **Encryption**: We use industry-standard encryption to protect data during transmission.
– **Authentication**: We implement robust authentication measures to ensure that only authorized users access the information.

Sharing Your Information

– **Third Parties**: We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.
– **Legal Requirements**: We may disclose your information if required by law or in response to valid requests by public authorities.

Your Rights

– **Access**: You have the right to access the personal information we hold about you.
– **Correction**: You can request corrections to any inaccuracies.
– **Deletion**: You can delete your data stored in the web browser at any time.
– **Restriction & Objection**: You can request the restriction of processing of your personal information or, if applicable, object to such processing.

Compliance with Healthcare Regulations

– **Complementary Service**: Citaldoc.com provides services that complement traditional medical care and should not replace professional medical advice or treatment.
– **Data Protection**: We adhere to all relevant healthcare regulations and standards to ensure the confidentiality and security of your data.

Cookies and Similar Technologies

– **Use of Cookies**: We use cookies and similar technologies to enhance the functionality of our website and the user experience.
– **Types of Cookies**: Cookies may include session cookies, persistent cookies, and third-party cookies.
– **Cookie Control**: You can control and/or delete cookies at your discretion through your browser settings.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third

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